|ABOUT||PRODUCTS||SOLUTIONS||CUSTOMER AREA||LAUNCH PAD||WHAT'S NEW|
Simple Solutions that Maximize Service and Protect Assets.
PMWorks creates consistency in one uniform, automated preventative-maintenance solution. It provides weekly updates to our General Manager, Regional Director of Operations, and home office with a snapshot of tasks completed and any shortfalls. We are quite pleased with the partnership.
Corporate Director of Engineering
Preventive Maintenance Has Never Been So EasyYou manage several hotels, and you're wondering how to keep them in top shape. Throwing technology at the problem isn't the answer. Software has failed in the past. You need something simple to tell the hotels what to do and when and an easy way to track their progress. You need PMWorks.
The simple PMWorks wizard uses templates, created and proven by industry experts, to build a level PM calendar in a few easy steps. Life Safety checks and other critical reminders are included throughout the year by default.
Once the schedule is in place, hotels receive weekly service orders electronically by email. Each service order includes step-by-step instructions on how to do the job right the first time. As techs on property finish the work, they can close orders and add notes from any touch-tone phone or web browser.
It's that simple, and it's very affordable. All that remains is for you to review the progress reports PMWorks emails to ensure that your hotels aren't falling behind. With PMWorks you get better maintained assets, better control and, best of all, peace of mind.
TACT Makes Select Service High TouchWith P.M. under control, our customers asked for an equally simple way to track and resolve guest issues. TACT is the answer.
TACT allows your front desk staff to submit employee reported issues or guest incidents from a simple touch screen interface. Easily added to PMWorks, TACT is an incredibly powerful way to track what is bothering your guests without encumbering your front desk staff.
This very simple tool even allows the front desk agent to log an issue and dispatch it to the appropriate person's wireless device to improve guest response. With TACT, even select service hotels can be high-touch.
Give Guests a High Touch Experience With TACTOnce enrolled with PMWorks, adding TACT is as easy as calling us for a subscription. Add an optional touch-screen monitor to make reporting easier at any time. Additionally, you can subscribe to wireless services offered by NEXTEL™ and USA Mobility™ to get service requests and incidents in the hands of the right people automatically.