With Vocera™, The Sound Of Your Voice And The Power Of HotSOS Will Wow! Your Guests.

Hotel 1000 offers one-of-a-kind personalized service tailored to the unique expectations of every visitor. The technology solutions provided to us by MTech and Vocera are enabling our team to more effectively anticipate and consistently execute a world-class guest experience.

Dave Mason
Director of Facilities

Hotel 1000, Seattle, WA

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Making sure that the right information gets to the right person at the right time is the essence of communication. The power of HotSOS is turning information into communication that hotels can use to optimize service and give guests that "Wow!" experience. The Vocera Communications System brings messaging to a new level with their Wearable Instant Voice Communication System. Together, they are a powerful combination to empower your team like never before.

Smarter Integration. Better Communication

When a user logs into Vocera, HotSOS instantly knows they are available to receive work and automatically dispatches requests directly to their Vocera Communications Badge. Guest incidents, requests, service orders, and even escalation alerts are automatically communicated to the right person, at the right time. Staff can listen to and update service order status and guest information in real-time using the most familiar form of input of all - natural speech!

Cost-Effective, Onsite Solution

Vocera™ allows staff to communicate with HotSOS instantly. HotSOS service orders are automatically routed to the right person, at the right time, everytime in both text and voice forms. Since Vocera™ is a completely onsite solution, there aren't any recurring monthly carrier fees to deal with and communication is virtually instantaneous across the wireless network.

Best of all, the interface between HotSOS and Vocera™ is direct so there is no other software or middleware to buy.

HotSOS and Vocera™ In Action

Benefits

Instant Notification Of Guest Requests, VIP Arrivals, Service Orders, Incidents, And Escalations From HotSOS
Direct Interface Means Lower Cost Of Ownership
Voice And Data Communications All On One Secure System
Improved Mobility, Responsiveness, And Guest Satisfaction.
One Time Fixed Cost Means No Monthly Airtime Or Usage Fees

Requirements

Onsite Wireless (802.11B) Network Infrastructure
Vocera Messaging Interface
HotSOS.Vocera Module