Home
Mail
\ MTech \ Products \ HotSOS \ MotoTRBO \

Turbo Charge Communications At Your Hotels With HotSOS and MOTOTRBO™.

We are so pleased to be the first hospitality software provider in the world for the MOTOTRBO™ communications platform. Being first just shows that when it comes to creating solutions that help hotels improve guest services, operations and bottom-line results, MTech is unmatched in the industry.
Anatoliy Babaev
Director of Emerging Technologies
MTech, Miami, FL
Making sure that the right information gets to the right person at the right time is the essence of communication. The power of HotSOS is turning information into communication that hotels can use to optimize service and give guests that "Wow!" experience. Motorola's exciting new MOTOTRBO™ Professional Digital Two-Way Radio System takes familiar radios and adds a two line text display for data. Together, they are a powerful combination to turbo charge communication at your hotels.

Smarter Integration. Better Communication

MOTOTRBO™ gives you the best of both worlds - familiar voice communcation by radio and wireless text messaging all in one device. HotSOS ensures that all guest incidents, requests, service orders, and even escalation alerts, are automatically communicated to your team's MOTOTRBO™ radios. Staff can instantly update service order status and guest information in real-time at the touch of a button, without involving a dispatcher.

Cost-Effective, Onsite Solution

MOTOTRBO™ allows your team to communicate with HotSOS instantly. HotSOS service orders are automatically routed to the right person, at the right time, everytime using easy-to-read text messages. Since MOTOTRBO™ is a completely onsite solution, there aren't any recurring monthly carrier fees to deal with and communication is virtually instantaneous.

Best of all, the interface between HotSOS and MOTOTRBO™ is direct so there is no other software or middleware to buy.

HotSOS and MOTOTRBO™ In Action



Benefits

  • Instant Notification Of Guest Requests, VIP Arrivals, Service Orders, Incidents, And Escalations From HotSOS
  • Lower Cost Of Ownership
  • Voice And Data Communications All On One Secure System
  • Improved Mobility, Responsiveness, And Guest Satisfaction
  • One Time Fixed Cost Means No Monthly Airtime Or Usage Fees

Requirements

  • Motorola MOTOTRBO™ Radio System
  • Motorola Text Messaging Server With Email Gateway Enabled
  • MOTOTRBO™ Radio Models XPR 4500, 4550, 6500, 6550
  • HotSOS.MOTOTRBO Module
See also:
Workflow Examples:
Guest Request and Incident Tracking (Rapid Response) Work Flow
Request on Reservation 
Request over the phone 
Incident reporting 

Internal Defect Reporting Work Flow
Fault Reporting 

Scheduled Work (Preventive Maintenance) Work Flow
Scheduled Work 
2009 © MTech. All rights reserved. Privacy Policy   |   Contact Us   |   Site Map