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Literature and Case Study Links
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HotSOS gives us a clear picture of the top guest issues across our hotels. With HotSOS, we can make certain that our guests' experiences are exceptional.
Jeff Toscano
Corporate Director of Operations
Denihan Hospitality Group, New York, NY
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Literature and Case Study Links
Workflow Examples:
Guest Request and Incident Tracking (Rapid Response) Work Flow
Request on Reservation Request over the phone Incident reporting Internal Defect Reporting Work Flow Fault Reporting Scheduled Work (Preventive Maintenance) Work Flow Scheduled Work |